Europäische Zentralbank
Sonnemannstraße 20
60314 Frankfurt am Main
www.ecb.europa.eu

Bundesanstalt für Finanzdienstleistungsaufsicht
Graurheindorfer Str. 108
53117 Bonn
und
Marie-Curie-Str. 24-28
60439 Frankfurt am Main
www.bafin.de

In the event of disputes with Sparkasse, you have the option of contacting the arbitration body of the Deutscher Sparkassen- und Giroverband e.V.. Your concern is to be sent in written form to the following address:

Deutscher Sparkassen- und Giroverband e.V.
Schlichtungsstelle
Charlottenstraße 47
10117 Berlin
www.s-schlichtungsstelle.de

The details shall be set out by the rules of procedure of the Deutscher Sparkassen- und Giroverband e.V. arbitration body, which shall be provided on request.

 Sparkasse Münsterland Ost is a member of the Dispute Resolution Scheme of this approved Consumer Dispute Resolution Scheme.

Information on the register of insurance brokers
Registry number: VVRN D-MGZL-6GC1Q-04
S-Versicherungs GmbH: D-DCST-XI7E8-63
DIHK | Deutsche Industrie- und Handelskammer
Breite Straße 29
10178 Berlin
www.vermittlerregister.info
0180 600 58 50
(Festnetzpreis 0,20 €/Anruf; Mobilfunkpreise maximal 0,60 €/Anruf)

Competent regulatory authority
IHK Nord Westfalen
Sentmaringer Weg 61
48151 Münster

Competent professional chamber
IHK Nord Westfalen
Sentmaringer Weg 61
48151 Münster

Type of activity
Insurance representatives licensed as per Section 34d Paragraph 1 Industrial Code (GewO); Federal Republic of Germany

Professional regulations

• Section 34d German Industrial Code (GewO)
  
• Sections 59 - 68 German Insurance Contract Act (VVG)
  
• Section 48b German Insurance Supervision Act (VAG)
• German Regulation on Insurance Mediation and Advice (VersVermV)